Hiring external contractors to manage or develop IT service sis a recognized option for companies that realize the inherent benefits associated with contingent workers. These resources can take over a number of functions or fill gaps in employment until a full-time equivalent can be found. Companies commonly turn to contractors for functions such as Application Development, IT Security and Web / E-Commerce Systems, spending an average of 10% of their budget on contingent or outsourced workforces.
The Contractor Management process template for Serena Business Manager empowers you to govern the entire lifecycle of a contract resulting in up to a 90% savings in the time necessary to move a contract from initial discovery through to execution. By providing an enforceable and auditable process, the Contractor Management process plug-in eliminates manual checklists and also ensures that business, legal and financial approval requirements are met.
We’ve provided the best practices and widely utilized tracking metrics so you can fold this template easily into your existing infrastructure. But if you need to change anything, with the power of Serena Business Manager behind it, you can quickly and easily modify process, fields or workflow to best reflect your organization’s contractor tracking requirements through an intuitive drag-and-drop user interface with no programming knowledge required.
Utilizing the power of Serena Business Manager, Serena Contractor Management can not only track and enforce the business processes associated with hiring contingent workers, it can be extended to manage the HR workflows necessary to onboard the worker as well. Controlling both human processes (e.g. ensuring the contractor has an access badge) and machine processes (e.g. adding the contractor to required E-mail lists and VPN access controls), Contractor Management will ensure that the contractor is productive on day one.
Process app type: Templates
Required SBM Version: 10.1.4
Complexity: Novice
SBM 10.1.4
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Contractor Management documentation and data sheetin pdf format
IT Contractor Management file in mst format
The Contractor Management process template for Serena Business Manager empowers you to govern the entire lifecycle of a contract. By providing an enforceable and auditable process, the Contractor Management process plug-in eliminates manual checklists and also ensures that business, legal and financial approval requirements are met
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