Greenlight Group Partner
Support via OpenText Software Support, with a ticket filed against the associated product.
OpenText offers a content partnership program for select partners. Support for Partner Content offerings is provided by the partner and not by OpenText of the OpenText community.
OpenText Community Content is provided by OpenText for the benefit of customers, support for it is not available via OpenText Software Support but through specific community content forums.
Community Contributed Content is provided by OpenText customers and supported by them.
NOM and Flash Remediation NNMi and NA
Upgrades are straightforward and Greenlight has already been working with customers to execute those upgrades. MicroFocus has invested significantly to reduce effort of upgrades
Recent upgrades at large customer sites have been very successful.
Please review our attached game plan for executing on these upgrades or feel free to contact us directly at info@greenlightgroup.com
About Greenlight Group
Greenlight Group is an IT Engineering Services firm serving the Fortune 1000. Founded in 2004 we cover Enterprise IT Operations, Service Management and Automation.
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