OpenText OpenText Community
Support via OpenText Software Support, with a ticket filed against the associated product.
OpenText offers a content partnership program for select partners. Support for Partner Content offerings is provided by the partner and not by OpenText of the OpenText community.
OpenText Community Content is provided by OpenText for the benefit of customers, support for it is not available via OpenText Software Support but through specific community content forums.
Community Contributed Content is provided by OpenText customers and supported by them.
This Content Pack improves the Operations Agent Internal Event Correlation by automatically updating the events to have appropriate message keys in a policy driven fashion. The Content Pack policies, also enhance the internal events with appropriate instruction text, making the events more actionable.
The Content Pack ships an Aspect (Internal message filter), that contains two Policies (Message Interceptor Policy of name internal_message_filter and Node Info Policy of name OPC_INT_MSG_FLT)
To use the Content, the user will have to
1. Import the Content Pack to OBM using below steps
a) Download content pack "OA_Content_Pack_for_Internal_Message_Filtering.zip"
b) In OBM admin UI, go to Administration -> Setup and Maintenance -> Content Packs
c) Click on "Import Content Pack Definitions and Content..." option and browse to "OA_Content_Pack_for_Internal_Message_Filtering.zip" file. Click on Import button and then click the Close button.
2. Deploy the "Internal message filter" Aspect to the managed nodes.
Note: If the user has custom internal message filtering rules, it should be manually merged to the "internal_message_filter" policy using the policy editor. This Content Pack is currently supported only for English locale. The "Internal message filter" Aspect should not be deployed to systems with non-English locale.
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