OpenText OpenText Supported
Support via OpenText Software Support, with a ticket filed against the associated product.
OpenText offers a content partnership program for select partners. Support for Partner Content offerings is provided by the partner and not by OpenText of the OpenText community.
OpenText Community Content is provided by OpenText for the benefit of customers, support for it is not available via OpenText Software Support but through specific community content forums.
Community Contributed Content is provided by OpenText customers and supported by them.
Virtualisation Performance Content for OBR provides in depth historical reporting and analytics capabilities for heterogeneous virtualisation environments. OBR Virtualisation Performance reporting content addresses both virtual hosts(eg. VMware ESX Servers, IBM Frames) and logical system/guest/virtual machine (VM) performance trends, inventory of the virtualised environment, VM host and VM Guest Views, utilisation and much more.
The content is divided into two parts: - Generic virtualisation reports which contain reports for all heterogeneous virtualisation technologies - Specialised Reports for Specific Virtualisation Technologies and hypervisors such as VMware
Generic Virtualisation Reports: Generic virtualisation reports show summarised reports of heterogeneous Virtualisation technologies. OBR normalises different performance metrics and Virtualisation terminologies such as Logical Systems/Guests (VM) and Physical Systems/Hosts (VM Host) to provide a complete view of all heterogeneous Virtual Infrastructure in IT. There are also Inventory reports for combined Physical and Virtual Infrastructure which can be viewed from the perspective of a Business View, Service, Application or Groups. Some of the generic virtualisation reports of OBR include: Virtualisation Host Inventory, Guest Inventory, Logical System performance Summary, Logical System performance details, Top and Bottom N Logical Systems, Top and Bottom N Physical Host Systems, and Virtualisation Resource outage forecast. Specialised Virtualisation Technology report for VMware: OBR provides in-depth reporting for VMware including a specialised collector for vCenter for collecting VMware topology and metrics. Alternatively Operations Agent or Site Scope can also be used as a metrics and topology provider.
What's New : Adjusted support documentation for OBR 10.50 release
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