Course Outline:

1: Introduction

2: Asset Management in an Hour

• Introduction to general asset management concepts
• Software Asset Management

3: Introduction to ZENworks Asset Management and the ZENworks Control Center

• ZENworks Asset Management is presented through the ZENworks Control Center

4: ZAM Configuration

• ZENworks Control Center configuration options

5: Software Recognition

• Software recognition
• ZENworks 10 inventory
• Recognition for installed software
• Web applications are discussed.

6: Reporting

• Reports
• Overview of ZENworks Reporting Server
• How to use ZRS is left to another course.

7: Software Usage

• Software usage reports.

8: Document Management

• Archive documents in the database.

9: License Management

• Software Asset Management
• Overview of the license management process
• Define the terminology
• Three major components of the process:
• 1- Purchasing and Catalog Products (steps for importing information about purchased software and what has been licensed by each purchase)
• 2-Discovered Products (working with the distilled inventory information that represents license consumption)
• 3-License Reconciliation (comparing purchasing data with the inventory results to determine the compliance position)

10: Purchasing and Catalog Products

• Manual and automated techniques for creating purchase records and catalog products.

11: Discovered Products & Software Collections

• Management options that may be applied to discovered products.

12: License Reconciliation

• Data organized to build licensed product information.

13: Auto-Reconciliation

• Auto-reconciliation features

14: Other Licensing Models

• Other license models available

15: License Allocations

• Allocate licenses across certain demographic values in the database.

16: Other Licensing Considerations

• Miscellaneous topics concerning licensing.

17: Contract Management

• Features of contract management that allow you to track and attach contracts associated with license entitlements.

18: Hardware Asset Management

• Things you can do around hardware lifecycle management.

Pre-Requisites:

There are no course prerequisites.