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Description

In this case study Varde municipality (Denmark) provides insight on their experience with their FastPass implementation in terms of results. What was the actual benefit for the Service Desk from a Service Desk perspective and a security perspective. NOTE: the results were provided in just 4 months from initial roll-out!

 

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Releases

Release
Size
Date
Case study password self-service on AD and RACF 1
264.6 KB
  |  
Jun 19, 2015
More info Less info
Product compatibility
Service Manager
Version 9.21
Release notes

This case study describes the results from Varde municipality 3 months after FastPass implementation

Languages
English
Files

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release-rel-2024-12-3-sha256-6304 | Sun Dec 15 20:16:44 PST 2024