SIGNL4 is an out-of-the-box mobile alerting SaaS and bridges the ‘last mile’ from IT, machines and sensors to engineers and workers. It instantaneously adds mobile alerting and incident response capabilities to your systems, processes and services in no time.
SIGNL4 notifies staff on duty through targeted and persistent mobile push, text messages and voice calls with acknowledgement, tracking and escalation.
It provides for convenient on-call duty and shift scheduling to reliably deliver the right information to the right people at the right time – anywhere.
SIGNL4 provides for a 10x faster response to critical alerts, major incidents, and urgent service requests.
SIGNL4 enables to:
* Reliably and persistently dispatch critical alerts and work items to field staff, maintenance engineers and mobile workforce
* Automate alerting/escalation processes by linking machines, IT or any other application to the right person at the right time
* Accelerate and ensure response by providing persistent notifications, response tracking and escalations
* Manage timely availability of operations teams (on-call duties, shifts) to route alerts automatically
* Link any system directly to staff in charge. Consolidate events and alerts from multiple sources. Create a single pane of glass for critical information
SIGNL4 provides:
* Design for critical operations with a new visual experience including a native 'darkmode'
* Persistent and trackable alert notifications by mobile push, voice calls and text
* Automated escalations based on target response times
* Scheduled and ad-hoc on-call duty and shift management
* Shared annotations to alerts and audit trails
* Raising of alerts from the mobile app
* Integrated mobile chat
* Alert notifications to your entire team or team members on duty
* Custom sounds for your critical alerts
* One-touch connect with your team members
* Monitors, tracks and reports your hours spend on duty (CSV download)
* Complete audit trails of all notifications and response (CSV download)
* 150+ verified integrations and comprehensive API for 3rd party tools
Integration with Micro Focus products:
* 2-way bidirectional connector for SMAX
* Webhook call for OpsBridge, OMi, NOM
* Webhook or Email for other products
Note: You need a SIGNL4 account to use this app and some features depend on your SIGNL4 plan.
iPhone or Android Phone
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Being a full SaaS, SIGNL4 is being updated continuously.
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