The application sends GET requests to the SMAX EMS API (Request) using username and personal access token (PAT).
Requests are selected by the criteria: should be Active and OwnedByPerson.Upn equals a username. When new requests appear, it notifies the user with a system tray notification.
SMAX Tray Client offers the following features to ensure seamless request monitoring:
· Runs silently in the Windows system tray.
· Periodically polls a REST API for new service requests.
· Displays Windows notifications for new or unacknowledged requests (owned by current user).
· Creates an initial INI file in a dialog mode if there is no the INI file.
· Allows to change settings in a dialog mode.
· Authenticates via username and SMAX personal access token.
· Fully configurable via config.ini.
Its tray icon visually reflects the result of its activity (status).
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The new version of the software includes dedicated builds for both Windows 10 and Windows 11.
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